Postage Services
Intelliprint offers various UK Royal Mail services with different delivery speeds and features. The delivery times shown below are Royal Mail’s estimates from the point we hand mail over to them, not from the moment you submit a print job.Available Services
| Service | Delivery Time | Tracking | Best For |
|---|---|---|---|
uk_second_class | 2-3 days | No | Standard mail (default) |
uk_second_class_signed_for | 2-3 days | Signature only | Proof of delivery needed |
uk_first_class | 1-2 days | No | Faster delivery |
uk_first_class_signed_for | 1-2 days | Signature only | Fast + proof of delivery |
uk_special_delivery | Next day by 1pm | ✅ Yes | Urgent mail |
uk_special_delivery_9am | Next day by 9am | ✅ Yes | Most urgent |
tracked_24 | Next day | ✅ Yes | Tracked delivery |
tracked_48 | 2 days | ✅ Yes | Tracked economical |
international | Varies | No | Outside UK |
Postcards can only use
uk_second_class or uk_first_class services.Royal Mail Signed For services (
For full tracking (multiple scan events during the journey), use
uk_second_class_signed_for, uk_first_class_signed_for) provide a delivery scan and signature as proof of delivery, but do not include full in-transit tracking.For full tracking (multiple scan events during the journey), use
uk_special_delivery, uk_special_delivery_9am, tracked_24 or tracked_48.Choose a Postage Service
Envelope Sizes
Intelliprint automatically selects the appropriate envelope based on your content, but you can specify a preferred size.Available Envelope Sizes (Letters)
| Size | Dimensions | Capacity | Best For |
|---|---|---|---|
c5 | 162 x 229mm | Up to 30 sides (15 sheets folded A4) | Standard letters (default) |
c4 | 229 x 324mm | Up to 100 sides (50 sheets unfolded A4) | Multi-page documents |
c4_plus | 250 x 353mm | Up to 500 sides (250 sheets A4) | Large documents |
a4_box | Custom box | Up to 3600 sides (1800 sheets A4) | Very large mailings |
Available Postcard Sizes
| Size | Dimensions | Best For |
|---|---|---|
postcard_a6 | 105 x 148mm | Standard postcards (default) |
postcard_a5 | 148 x 210mm | Larger postcards |
postcard_a5_enveloped | 148 x 210mm | A5 in envelope |
Specify Envelope Size
Schedule for Future Delivery
Schedule your mailing to be printed and shipped on a specific date:Same-Day Dispatch
Print jobs confirmed before 3pm UK time are placed into production immediately and we aim to print and hand them over to Royal Mail on the same business day.Tip: For time-sensitive mailings, confirm before 3pm UK time (GMT/BST) so we can hand mail to Royal Mail the same day, then choose a faster postage service (for example, First Class or Special Delivery) for the shortest end-to-end delivery time.
Tracking Numbers
Tracked services provide Royal Mail tracking numbers:Tracking numbers are generated once the mail is shipped. Check the
letters[].status field - tracking numbers appear when status is shipping or later.Real-World Examples
Example 1: Time-Sensitive Campaign
Example 2: Legal Documents with Proof of Delivery
Example 3: Abandoned Basket Postcard Campaign
Cost Considerations
Postage service affects your total cost:Best Practices
Use same-day dispatch for urgent mail
Use same-day dispatch for urgent mail
- Confirm before 3pm UK time for same-day printing and handover to Royal Mail
- Jobs confirmed after 3pm are processed and handed over on the next business day
- Combine with First Class or Special Delivery for fastest arrival
- Consider UK time zone (GMT/BST) when automating confirmations
Plan ahead for scheduled mailings
Plan ahead for scheduled mailings
- Schedule at least 24 hours in advance
- Account for delivery time when scheduling
- UK First Class typically delivers in 1-2 days
- Add buffer time for important dates
Choose appropriate service
Choose appropriate service
- Standard mail: Use
uk_second_classfor cost savings - Important documents: Use tracked services for proof of delivery
- Urgent: Use
uk_special_deliverywhen time-critical - International: Use
internationalservice for overseas
Monitor tracked shipments
Monitor tracked shipments
For tracked services:
- Store print job IDs in your database
- Poll the API to get tracking numbers
- Monitor delivery status
- Keep records for compliance
Test envelope sizing
Test envelope sizing
- Test with actual content to verify envelope choice
- Large documents may auto-upgrade to bigger envelopes
- Verify costs with test print jobs first

